SIT FLEXI - Demand Responsive Transport

Coimbra Region Intermunicipal Community
The Pitch

Coimbra Regional Intermunicipal Community developed an on-demand, accessible and efficient taxi system to improve the region’s interconnectedness and reduce rural depopulation. 

The Problem

The Coimbra Region lost 6% of its residents over 10 years because of rural depopulation. 

The Process
  • Piloted the SIT FLEXI taxi system that offers rides to residents when requested, but also has predefined schedules, stops and routes 
The Impact
  • Influenced people to move back to the Coimbra Region by improving and increasing access to public transit  
  • Reduced fares to match the cost of a bus ticket, improving access to essential services for all residents  
  • Improved social cohesion
  • Increased the region’s transport network coverage to 100%, enabling further regional development projects